Privacy Policy

When you use the GenioKid mobile application or website, we may ask for your child’s first name or nickname and age group. We also automatically receive certain technical data from your device such as language settings, IP address, time zone, device type and model, operating system, device settings, Internet service provider, mobile carrier, hardware identifiers, Facebook ID, and other identifiers (for example, the Apple Identifier for Advertising (IDFA)). We use this information to provide and improve the Service, understand how it is used, and to measure and optimize advertising.

To enhance and support the Service, some data may be shared with carefully selected partners, including Snapchat, Pinterest, Appsflyer, Amplitude, TikTok, Facebook, and Google. This helps us understand interactions with the Service (for example, which products or screens are viewed) and measure advertising effectiveness.

If you make a purchase, we will ask for your email address to deliver your receipt or order information.

For details about what we collect, how we use it, your rights, and who is responsible for your data, please read the full Privacy Policy below. If any questions remain, contact us at info@geniokid.app.

By tapping “Accept” in the app or proceeding to use the Service, you agree to the Terms and Conditions of Use and to this Privacy Policy (including the sharing of data with the third parties described here).

Scope and Your Agreement

This Privacy Policy explains what personal data is collected when you or your child use the GenioKid mobile application (the “App”), the GenioKid website (the “Website”), and the services offered through them (collectively, the “Service”), and how that data is used and shared.

BY USING THE SERVICE, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY; (II) YOU ARE OVER 16 YEARS OF AGE (OR YOUR PARENT/LEGAL GUARDIAN HAS READ AND AGREED TO THIS PRIVACY POLICY FOR YOU); AND (III) YOU ARE A PARENT OR LEGAL GUARDIAN IF YOU USE OUR SERVICE ON BEHALF OF A CHILD. If you do not agree or are unable to make this confirmation, you must not use the Service.

If you do not agree, please (a) delete your or your child’s account using the in-app or Website settings or contact us to request deletion; and (b) remove the App from your devices or leave the Website.

Key Terms

• “COPPA” means the U.S. Children’s Online Privacy Protection Act of 1998.
• “GDPR” means Regulation (EU) 2016/679 (General Data Protection Regulation) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
• “EEA” means the European Union and the European Economic Area member states.
• “Process” means any operation performed on personal data, such as collection, storage, use, and disclosure.

1. Categories of Personal Data We Collect

We collect information that you provide to us directly (for example, when you contact support or register), as well as information collected automatically from your device.

1.1. Information You Provide

• Your child’s age group and first name or nickname.
• Your email address if you choose to create an account, complete a purchase on the Website, or contact us.
• Any additional information you include when communicating with us (for example, support requests).

1.2. Information Collected Automatically

1.2.1. How You Found Us

We receive data about your referring app or URL (for example, the app or web page where you clicked an ad that led you to our App or Website).

1.2.2. Device and Approximate Location Data

From your device we collect, for example: language settings, IP address, time zone, device type and model, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID.

1.2.3. Usage Data

We log how you interact with the Service—for example, taps, screens and content you view, features you use, session duration and frequency, and your subscription orders.

1.2.4. Advertising Identifiers

We collect your Apple Identifier for Advertising (IDFA), Identifier for Vendors (IDFV), or Google Advertising ID (AAID), depending on your device’s operating system. You can typically reset these identifiers in your device settings (we do not control this functionality).

2. Purposes for Processing

We process personal data for the following purposes:

2.1. To Provide and Operate the Service

We use data to enable seamless use of the Service and to prevent or address errors and technical issues. To host and operate the Service, we use Amazon Web Services (AWS).

2.2. To Customize Your Experience

We use information such as your in-app or on-site interactions to tailor content, recommendations, and offers to your preferences.

2.3. To Provide Customer Support

We process personal data to respond to your requests for technical support or information about the Service. We may send notices about Service performance, security, payment transactions, or changes to our Terms and this Policy.

2.4. To Communicate About the Service

We may contact you via push notifications or email with updates and other Service-related information. To opt out of push notifications, change your device settings. You may opt out of marketing emails by using the unsubscribe link in those emails.

Our messaging providers may receive data about when messages are delivered or viewed and when you interact with them (for example, link clicks). We use Apple Push Notification service (APNs) to send notifications to iOS devices, and Firebase Cloud Messaging/Firebase Notifications to send messages across Android and iOS devices.

2.5. To Research and Analyze Usage

We study how people use the Service in order to maintain, improve, innovate, plan, design, and develop new features and products. This includes statistical analyses and A/B testing to decide what to build next based on aggregated trends (for example, if users engage more with certain activities).

Analytics and attribution tools we use include Appsflyer (to understand how users find the App and to measure campaigns), Amplitude (to understand feature usage and user flows, including time zone, device type, and identifiers such as IDFA), Facebook Analytics (aggregated demographics and insights about access and interactions), and Google Analytics (aggregated Website metrics and ad effectiveness).

2.6. To Enforce Terms and Prevent Fraud

We use personal data to enforce agreements and legal rights, detect, prevent, and combat fraud, misuse, and violations of our Terms and Conditions of Use. Where necessary, we may share information with law enforcement authorities.

2.7. To Comply with Legal Obligations

We may process, use, or disclose data when required by applicable law or when responding to lawful requests from public authorities.

2.8. To Process Payments

We offer paid products and services within the Service. For this purpose, we use third-party payment processors. We do not store or collect payment card details. Your payment information is provided directly to our payment processors. To enable purchases and process payments we use providers such as Stripe and Solid.

3. Legal Bases for Processing (EEA Users)

For users located in the EEA, we rely on the following legal bases:

3.1. Performance of a Contract

We process data to provide the Service as described in our Terms and Conditions of Use, customize your experience, provide support, communicate about the Service, and process payments.

3.2. Legitimate Interests

We process data for our legitimate interests, which are not overridden by your interests or fundamental rights: (a) communicating with you about the Service (for example, product updates or reminders to continue an activity), (b) researching and analyzing usage to improve the Service, and (c) enforcing our Terms, preventing fraud, and addressing unauthorized use.

3.3. Compliance with Legal Obligations

We process data to comply with applicable laws and regulations.

4. Sharing and Disclosure

We share personal data only with third parties that help us operate and improve the Service, or when we are legally required to do so. Types of recipients include:

4.1. Service Providers

• Push notification delivery (Apple)
• Email delivery services
• Analytics and attribution (Appsflyer, Google, Facebook)
• Advertising networks (Facebook, Google, Snapchat, TikTok, Pinterest)
• Payment processing (Stripe, Solid)
• Cloud hosting and storage (Amazon)

4.2. Public Authorities

We may disclose data to courts, law enforcement, regulators, and other public authorities as required by law, to enforce our Terms, or to protect rights, privacy, safety, or property.

4.3. Business Transfers

We may transfer data in connection with a corporate transaction (for example, merger, acquisition, sale of assets, restructuring, or bankruptcy). We may also share information with affiliated entities (such as a parent company or subsidiaries).

5. Your Rights and Choices

You can control your personal data in the following ways:

• Access / review / update / correct: You may review, edit, or change data you previously provided in the profile section of the App or Website. You may also request a copy of your personal data collected during your use of the Service by contacting us at info@geniokid.app.
• Deletion: You can request deletion of your personal data by emailing info@geniokid.app. We will use reasonable efforts to honor your request, subject to legal obligations that may require us to retain certain data for a period of time.
• Objection / restriction: You may ask us to stop using all or some of your personal data or to limit certain processing activities by emailing info@geniokid.app.

Additional Information for EEA Users

• Right to lodge a complaint: You may lodge a complaint with a competent data protection authority in the EU Member State where you live, work, or where an alleged infringement occurred. We encourage you to contact us first so we can address your concerns.
• Right to data portability: You may request your personal data in a machine-readable format by contacting info@geniokid.app.

6. Children’s Privacy (Age Limitation)

We do not knowingly collect, maintain, or use personal information from children under 16 years of age without permission from a parent or legal guardian. If you learn that your child provided personal information without your consent, please contact us at info@geniokid.app.

7. International Data Transfers

We operate globally. Your personal data may be transferred to countries other than the one in which it was originally collected in order to provide the Service and for the purposes described in this Policy.

When transferring personal data from the EEA to countries that do not provide an adequate level of protection, we implement appropriate safeguards, such as (i) the European Commission’s Standard Contractual Clauses or (ii) reliance on adequacy decisions issued by the European Commission.

8. Changes to This Policy

We may modify this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by other available means and give you an opportunity to review the updates. By continuing to access or use the Service after the changes take effect, you agree to the revised Policy.

9. California Privacy Rights

Under California’s “Shine the Light” law, California residents may request once per year information about categories of personal information that we shared with third parties for their direct marketing purposes during the previous calendar year.

To request this information, email us at info@geniokid.app with the subject line “Request for California Privacy Information” and include your state of residence and your email address in the body of the message. Please note that not all information sharing is covered by the law, and only covered sharing will be included in our response.

10. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy (including providing the Service to you). We also retain and use data as required to comply with legal obligations, resolve disputes, and enforce our agreements.

11. How “Do Not Track” Requests Are Handled

Except as stated in this Policy, the Service does not respond to “Do Not Track” signals. To determine whether third-party services we use honor “Do Not Track,” please refer to their respective privacy policies.

12. Personal Data Controller

Learning Tools Ltd., 43 Pomfret Avenue, Luton, England, is the controller of your personal data.

13. Contact Us

You may contact us at any time for details regarding this Privacy Policy or its previous versions, or for questions concerning your account or personal data: info@geniokid.app